Dah Sing e-banking Service FAQ

Overview:
1. What is Dah Sing e-banking Service?
  The innovative and integrated Dah Sing e-banking Service brings you enhanced on-line services. You can access and operate your bank, credit card, debit card and cash card accounts via www.dahsing.com anytime anywhere.
   
2. Do I need to open an additional account for the Dah Sing e-banking Service?
  There's no need to open an additional account. You just need to have any one of Dah Sing ATM Card / Credit Card / Cash Card or Debit Card. Then you can enjoy Dah Sing e-banking Service for Free.
   
3. What services do Dah Sing e-banking Service provide? Which kinds of accounts can be used?
 

e-banking Service provide you a wide variety of banking services. Please click here for details.

More e-banking Services will be introduced in the future.

   
4. Do I have to pay for the Service?
  No, the use of e-banking service is absolutely FREE. However, fees will be charged for some transactions, please refer to the table below:-
 
Services
Fees
'Transfer Express' to transfer funds to other banks HKD100 for each transaction(Please note that some banks may impose extra charges.)
Pay bills by Dah Sing Credit Card with 'PayEasy' 1% of payment amount
e-Deposit

Direct Debit Authorization" - Free (Please note that some banks will impose extra charges)

Stop cheque Each transaction - HK$100
   
5. What is the limit of transaction amount for Dah Sing e-banking Service?
 
Fund Transfer Type
Daily Limit
Fund transfer to your own Dah Sing Bank Account no limit
Fund transfer to 3rd party Dah Sing Bank Account no limit (pre-registration is required)
Fund transfer to other banks account (include transactions by'Transfer FREE'a and 'Transfer Express')

Fund Transfer to non-registered account:
HK$15,000
(Please use digital certificate to login e-banking)

Fund Trasnfer to other banks account:
HK$65,000 or self-assigned limit (whichever is lower).

e-Deposit from other bank account

Daily upper limit is HK$30,000.
   
6. Do I need to register to transfer fund via Dah Sing e-banking Service ?
  You only need to login Dah Sing e-banking Service and can transfer fund to any own accounts without prior registration.

To transfer fund to 3rd parties account within Dah Sing Bank or accounts in other banks, please register the beneficiary name, account number and maximum daily limit. Please click here to download the registration form.

If you are using digit certificate to login e-banking service, you can transfer fund to the 3rd parties account within Dah Sing bank or in other banks in Hong Kong without prior registration.

   
7. Do I need to register bill details to make payment via Dah Sing e-banking Service?
  You can make payment via the “Pay Easy” Online Bill Payment service without prior registration for most merchants. However, you need to register merchant details for bill payment of the following merchant categories:

- Banking & Credit Card Services
- Securities Broker
- Credit Services
- The Hong Kong Jockey Club
- Travelex Hong Kong Ltd

Please click here to register.
   
8. Will the "Scheduled New Fixed Deposit Creation" or "Scheduled Fund Transfer (within Dah Sing Bank)" be executed if a Typhoon No.8 Signal or a Black Rainstorm warning is hoisted on the execution date?
  If a Typhoon No.8 Signal or a Black Rainstorm warning is hoisted at 8:30a.m. on execution date, the "Scheduled New Fixed Deposit Creation" or "Scheduled Fund Transfer (within Dah Sing Bank)" will be executed after bank service resumed on execution date. If our bank service was suspended throughout the execution date, the "Scheduled New Fixed Deposit Creation" or "Scheduled Fund Transfer (within Dah Sing Bank)" will be executed on the next working day.